Services
2 Business units - 15 consultants
Together, let's make your CRM and business automation project a success, whatever your needs and maturity level.
We support you from A to Z, from strategy to implementation. We analyze your various use cases and we automate non-productive tasks. We ensure that your team adopts properly your CRM and maximizes the value of each customer interaction.
Place your trust in our expertise and our support to transform your CRM into a solid growth lever for your company.
We put our data analysis expertise at the service of your growth. Aligning with your objectives, our consultants will help you with various tasks:
- CRM data analysis and identification of optimization and development opportunities for your company
- Sales processes optimization: leads qualification and processing
- Identification of potential revenue sources (cross & up-sell)
- Churn prevention
Our work does not end with the analysis. We also guide you through the implementation of your action plan, by taking charge of :
- The deployment of your digital strategy
- Management of customer acquisition/retention campaigns
- Execution of your go-to-market strategy for your product launches
- CRM & AI
- Data analysis and valuation
- Marketing automation
- Business strategy
- Business processes
- Go-To-Market Strategy
- Value proposition
- Customer Attraction & Retention
- Customer experience
Process
1/ AUDIT & recommendations
All our projects start with an audit to determine the current position of your company along its sales - marketing - technology alignment. Following, we establish recommendations and a customized action plan to achieve your goals.
2/ Planning & Strategy
Based on an analysis and prioritization of your objectives and use cases, we establish a roadmap containing key milestones to achieve your project. Together, we also evaluate the human resources needed to secure the smooth progression of the project.
3/ SOLUTION DESIGN & VALIDATION
Depending on your project, we develop the foundations of your solution. After your validation, we execute the planned steps following the roadmap.
4/ Test
We test the solution with your teams to guarantee that it meets their exact needs.
5/ Deployment
Our team of technicians deploys the technological solution, making it operational for your teams.
6/ ADOPTION & TRAINING
Depending on the needs, we organize various training sessions within your teams to ensure the correct adoption and use of the deployed solution.
